ITP and Your Privacy

ITP has always taken the security of your personal data very seriously. What does this mean though? It means that from your first contact with us, though all the transactions that occur as a result of our day-to-day business together, your personal data is being actively protected from being disclosed. We will not (for obvious reasons) detail all the steps we take to protect your data here. Rest assured though, these at least comply with best practice with ITP’s “due diligence” added on top. If you are a regular client of ITP you will know what that means. If you are a new client considering us for the first time, we will be more than happy to provide you with client references, so that you can find out for yourself.

Personal Data

So, what do we mean by personal data? It’s the kind of information that you would find on a typical business card. So: Your Name, Your Company Name, Address Details, Phone Numbers and Email Addresses. From the perspective of the various data protection laws and the soon to be introduced “GDPR”, it is defined as “Does the data ‘relate to’ the identifiable living individual, whether in personal or family life, business or profession?” Which means; any data at all that can be associated with you; such as your National Insurance Number or Computer’s IP Address.

 

ITP’s approach to this is; if we don’t need it, we don’t ask for it. Nor do we use third-party data sources to find further facts about you out, that we then associate with the data we require from you to do business together.

While we’re at it, nor do we or will we ever, sell or share your data with third-party companies for financial gain.

 

When we do provide information about you to third parties it is to provide you with a service that you have purchased from us, e.g. a broadband service or Email service. We are careful to ensure that the personal information we provide is the minimum necessary to provision and manage the service on your behalf.

 

Mailing Lists

Today more than ever, we are bombarded with “Offers”, “Facts” and “Information” at every turn purporting to transform our lives or the products and services we use. Somewhere in this maelstrom of data overload, ITP would like the ability to “keep in touch” with you from time to time, so that we can inform you of products and services, that we have spent some time carefully researching and we feel will be of direct benefit to you. In order to receive and continue to receive such correspondence, we require that you “Opt-In” to receive these emails (from time-to-time, not every day!) You will not regret it.

 

What is GDPR and How Does GDPR Help You?

The General Data Protection Regulation (GDPR) is a directive by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the EU. It will also address the export of personal data outside the EU. Whilst it is already law, it will not be enforced until 25th May 2018. Brexit will have no effect on it becoming law within the UK, as we have already agreed to the principle.

 

You now Have Additional Individual Rights Under GDPR – What are They?

 

• The Right to be Informed – You will be informed about the collection and use of your personal data. Which is held for as long as the business relationship between us is in place and then for a length of time dependent upon current legal requirements. We do not collect data about you from other data sources and combine or further process it.
• The Right of Access – Upon request, we will provide you with a record of the personal data we hold on you. We have a period of one month to respond.
• The Right to Rectification – Upon request, we will correct inaccurate or incomplete data within one month
• The Right to Erasure – Upon request, we will erase personal data that we have about you. (Note that the right is not absolute and only applies in certain circumstances.)
• The Right to Restrict Processing – Upon request, Individuals have the right to request the restriction or suppression of their personal data. We have a period of one month to respond. (Note that the right is not absolute and only applies in certain circumstances.)
• The Right to Data Portability – The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services.
• The Right to Object – Upon request, Individuals have an absolute right to stop their data being used for direct marketing. We have a period of one month to respond.
• The Right not to be Subject to Automated Decision Making and Profiling – ITP do not nor have they ever performed these activities. It is here for companies that derive much of their revenue from processing and ‘mining’ large data sets.

For Full Information on GDPR Please Visit the ICO website  (Information Commissioner’s Office)