Latest Customer Survey Results
Our customer survey has been sent out 10,377 times as of the 23/04/2020 and below are the results:
0
On a scale of 1 to 5, where 1 is Poor and 5 is Excellent, how would you rate the overall Service:
Five
89.91%
Four
6.85%
Three
1.26%
Two
0.18%
One
1.44%
Did the Support / Solution you received:
Meet Your Expectations?
68.47%
Exceed Your Expectations?
29.01%
Fall Below your Expectations?
1.44%
On a scale of 1-5 please rate how likely you are to actively recommend / refer ITP to others who may need us?
Five - Very Likely
90.07%
Four
6.68%
Three
1.62%
Two
0.36%
One - Unlikely
0.72%
Here are some recent comments from our clients:
"Oliver and Mike could not have done more to help - super service as always!"
Survey Comment
A long standing residential customer
"ITP were efficient and very supportive. No matter who I spoke to within the team, they all knew about our issue and helped the best they could."
Survey Comment
Administration Manager of a charity
"As usual my computer problem was dealt with very efficiently. Have always had excellent service from both the particular member of staff as well as all the others at IT Partnership. Never been anywhere else in 20 years!"
Survey Comment
A long standing residential customer